“Darren was employed to lead security in one of our Middle East countries of operation because of his extensive experience and knowledge of the wider region, both military and commercial. We are a Western company with more than seventeen nationalities in our workforce, and we work with local investors and stakeholders on long-term, high-value contracts. We therefore engaged Darren to train our middle and senior managers on the cultural differences, and the critical points, of operating and doing business in the region.”
“Darren’s guidance ranged from initial greetings, body language, customs, and the dos and don’ts, to regional relationships, local norms and business protocol: how meetings run, what is expected, and how discussions, disputes and results are managed, timed and achieved.”
“There were too many impacts to name, but the clearest was how we were received by our customers. Our patience around calendar events was appreciated. Understanding the pace of meetings, contractual disputes and negotiations taught us how to respect the other side of the table. It also gave our workforce a very solid education in the region and its cultures, and in how to respect, live and work in the country where we were based.”
“The difference was significant, and it reached beyond the office. Most expatriates arrive with their families, in a country whose laws are often different from our own. Darren’s guidance gave families an understanding of their surroundings and how to live and integrate, including local and regional laws, why they matter and the consequences of breaking them. All of this gave our employees the confidence and security to arrive, succeed and enjoy their new environment.”
“Take it! Success, contractually or personally, can often come down to simple, innocent cultural mistakes. Darren’s advice has proven to be an experienced, culturally mature and insightful support capability.”
